Define the demand
Start with the operational outcome, not only a job title.
Supply the assignment facts
Agency workers need meaningful written information about the work.
Acas says assignment information should cover the hiring organisation, start and likely duration, position, location, hours, health and safety risks and controls, required experience or training, pay and benefits, and expenses. Give Snap accurate inputs so the eventual assignment communication can reflect the facts.
Mark anything provisional. Do not describe an unconfirmed rate, duration, overtime pattern or permanent opportunity as guaranteed.
Make the site arrival-ready
The first hour should not depend on guesswork.
- Exact entrance, parking and public-transport constraints
- Security, sign-in and induction steps
- PPE: who provides it, required standards and sizing process
- Facilities, break arrangements and accessibility information
- Known hazards, risk controls and emergency arrangements
- Supervisor name, contact method and absence process
Surface hours and driving constraints early
Transport and night work need precise time information.
State whether work includes driving, other duties, waiting or availability, and how records are managed. Identify night work and any special hazards or strain. Snap can ask questions and record the brief; the hirer remains responsible for accurate operational information and its own legal duties.
Run a final brief handoff
Confirm changes before people travel.
- Review the submitted brief with the operational owner.
- Resolve conflicts between title, duties, shift, location and requirements.
- Confirm the approved rate inputs and expenses separately.
- Tell Snap promptly about cancellations or material changes.
- Check the worker receives the final assignment information through the agreed route.