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Safe contact centre

Stop. Check. Contact Snap directly.

Use the channels published on this website to verify a recruitment message before paying money, sharing sensitive documents or following an unexpected link.

Approved content Reviewed 12 July 2026Next scheduled review 12 October 2026Owner: Snap Recruitment Ltd

Approved Snap contact channels

Start from a channel you can independently verify.

Verify the exact address. Similar-looking domains, display names and caller IDs can be imitated. Navigate to this website yourself and use the published details.

What a safe work-finding process will not ask for

Some requests should make you stop immediately.

  • Payment to Snap for finding or trying to find you work.
  • Your email, banking, portal or GOV.UK password.
  • Gift cards, cryptocurrency or a transfer to "secure" a vacancy.
  • Sensitive identity, immigration, licence, bank or health documents through an unapproved social account or unsolicited message.
  • Remote access to your phone or computer.
  • A rushed decision that prevents you checking the company, role or contact route.

UK employment agencies cannot charge work-seekers for work-finding services. Optional services have separate rules and cannot be made a condition of finding work.

Recognise warning signs

One sign may have an innocent explanation; several demand verification.

  • The sender address or link differs slightly from the published domain.
  • The role was not discussed or applied for, yet an immediate offer is promised.
  • Pay, hours or location are unusually vague while money or documents are urgent.
  • The contact refuses a call through the published office number.
  • You are asked to move quickly to a private messaging account.
  • An attachment or sign-in page arrives unexpectedly.

Use the five-step verification check

Do not use the suspicious message itself to verify the sender.

  1. Stop replying and do not open further attachments.
  2. Type snap-recruitment.io into your browser yourself.
  3. Check whether the role is published, while remembering that not every legitimate conversation starts from a live advert.
  4. Call 01332 325 360 or email info@snap-recruitment.co.uk using a new message.
  5. Describe the sender, channel, role and request without forwarding unnecessary sensitive data.

If you already shared information or paid

Act promptly and use trusted routes.

Stop contact with the suspicious sender. Change any exposed passwords through the genuine service and do not reuse the replacement password elsewhere. Contact your bank immediately if payment or banking information is involved.

Tell Snap through the published contact details so the team can understand the impersonation. The ICO provides public guidance on online scams and protecting personal information. Relevant fraud or law-enforcement reporting routes depend on what happened and where you are.

Share documents only when the process is clear

Legitimate recruitment can require evidence, but the request should be explainable.

  • You know which organisation is requesting it
  • You understand the role and purpose
  • The item is relevant to the check
  • The upload or verification route is approved
  • You have not been asked for an account password
  • You can contact Snap independently if unsure

When a share code is appropriate, provide the code generated for the correct official purpose. A share code is not a password.

Source record

Authoritative sources

These links were checked on 12 July 2026. Guidance can change, so use the source page for the current rule before acting.

Information, not legal advice.This page explains practical preparation and Snap's published process boundaries. It does not replace official guidance, professional advice, an employment contract, an assignment brief or a site risk assessment.